Q: What kind of products can I sell in the smart vending machine?
A: Our smart vending machines can sell any product and can be used for warm or cold products. Our smart vending machines can act as: mobile accessories vending machine, beverages vending machine, cigarette vending machine, condoms vending machine, cosmetics vending machine and much more.
Q: Who maintains my smart vending machine?
A: We recommend to all our clients to contact a company of vending machine service , which available all over the globe.
Q: Do you deliver the smart vending machine all over the world? How much does it costs and how long it will take the smart vending machine to arrive here?
A: Yes, we do deliver the smart vending machine all over the world. The cost is changing depends on the country. The delivery of the vending machine will take more or less 60 days from the day of the purchase.
Q: How much does the smart vending machine costs?
A: That’s depends on the plan you choose.
Q: How does the smart vending machine support service works?
A: Our smart vending machine support service is available 24/7. Thanks to the back office program we do all work from our computers, which mean you don't have to wait for no one .
Q: Does the smart vending machine have a guarantee?
A: Yes we do give guarantee on our vending machines for 2 years on parts and program, we don't give guarantee on damages caused by vandalism or un-proper use.
Q: Is there a minimum quantity of products that I have to purchase in order to fill the smart vending machine?
A: No, but we recommend to order at least 580 products, which is a double quantity of product that fit the vending machine.
Q: Is there a minimum quantity of products that I have to purchase in order to fill the smart vending machine?
A: No, but we recommend to order at least 580 products, which is a double quantity of product that fit the vending machine.
Q: How do I start to work with the smart vending machine?
A: You can simply contact us and we will take it from there.
Q: Does the smart vending machine accept cash and credit card?
A: The smart vending machine comes with a credit card terminal only, but there is an option of adding coins / notes slot.
Q: What is the size and weight of the smart vending machine?
A: Height:190 cm Length: 118 cm Depth: 89 cm Weight: 380 kg
Q: What if I need more than one smart vending machine?
A: No problem, we have a variety of plans that can adjust to your personal vending machine needs.
Q: How do I change the menu and prices on the smart vending machine and how long does it take?
A: With the smart vending machine we are giving you full access to the back office program of the vending machine. The changes are easy to do and take effect in second. Another thing is that you can do it from everywhere in the world.
Q: What kind of services I need to have in order to start to work with the smart vending machine?
A: First of all you will have to contact with a credit company in order to being able to charge credit cards, then having a contract of internet with a mobile company as the smart vending machine is connected to the internet with a SIM card . Last thing is ordering products to fill the vending machine, and you are ready to go.
Q: What is the product cost in the smart vending machine?
A: The products of the smart vending machine is a lot depends on the market and where you are, for more info about that you can simply contact us.
Q: What kind of products can I sell in the smart vending machine?
A: Our smart vending machines can sell any product and can be used for warm or cold products. Our machines can act as: mobile accessories vending machine, beverages vending machine, cigarette vending machine, condoms vending machine, cosmetics vending machine and much more.
Q: How many products does smart vending machine holds at the most?
A: The smart vending machine can hold up to 290 products all together.
Q: How do I deal with refill issues of the smart vending machine?
A: Thank to the back office program you can low the manpower to the minimum .The smart vending machine will send you alerts when a product is about to finish , which will save you a lot of time and money.
Q: How and when do I need to refill the smart vending machine?
A: That’s depends of course in the movement of your selling. Thanks to the back office program that we provide you, you can see the stock situation of your vending machine at any moment in real time.
Q: What are the electrical requirements for the vending machine?
A: The smart vending machine is adjusted to all over the globe (Power supply: 110V-240V). The power consumption of the vending machine depends on several factors, such as the temperature and ventilation of the space where it will be placed. Consumption over 24 hours in standby mode is 2.88KW / H.
Q: What kind of socket the smart vending machine have?
A: Also the socket of the smart vending machine is adjustable.
Q: Does the smart vending machine connected to the internet?
A: Yes the smart vending machine is connected to the internet.
Q: Do you offer the smart vending machine to rent?
A: At the moment we don't rent the smart vending machine.
Q: What are the sizes of products that the smart vending machine can hold?
A: For more information about the product sizes that the smart vending machine holds simply contact us.
Q: In a case of refund, how does it works?
A: On the screen of the smart vending machine there is a button with the refund policy ,which there you can put your contact details.
Q: Do I Need to pay for services and maintaining of the smart vending machine?
A: For more info about costs of services of the smart vending machine, simply contact us.
Q: Can I buy only one smart vending machine?
A: Yes of course you can buy one smart vending machine.
Q: Does the price of the smart vending machine included delivery and taxes?
A: No, the delivery and tax are not included in the price of the smart vending machine.
Q: Do I need to sign a contract in order to buy a smart vending machine?
A: Yes.
Q: Can I obtain products to fill my smart vending machine on consignment?
A: No, the payment for the products is made upon order.
Q: How much does it cost to do a layout changing or repairing the smart vending machine?
A: For more information about that, simply contact us.
Q: How can I get more information about your smart vending machine services?
A: You can visit our FB page, instagram or our website, where you will find more information about our smart vending machine.
Q: What if I have a question about the smart vending machine that is not in the FAQ’s?
A: You can contact us at any time, and we would love to help you with any question you might have about our smart vending machine.
